Talking head
Ruby Conference 2018

This presentation, by Annie Sexton, is licensed under a Creative Commons Attribution ShareAlike 3.0
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Are you constantly tapped on the shoulder for answers? Tired of being the Google for your team? Or perhaps you’re the new kid, having to ask a dozen different people to find answers to all your questions? These are the consequences of tribal knowledge. In this talk we’ll discuss how to have a team that self-serves, finds answers on their own, without forcing them to wade through a colossal employee handbook.

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