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Big Ruby 2013

This presentation, by Josh Schairbaum, is licensed under a Creative Commons Attribution ShareAlike 3.0
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At Rackspace, every minute spent on a manual task is a minute less spent providing fanatical support to customers. It's vital that we automate manual work. This talk is a case study of a group of Rackers who automated network device provisioning by leveraging new and existing services. DCOps can now take a networking device, rack it, cable it, power it on, and walk away knowing it will be provisioned quickly and correctly. We've learned a lot over the past year and feel we have some very valuable information to share with people regarding: How to identify services in existing places How to identify boundaries between services How to ensure code matches language Common mistakes when building services

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