Talking head
Alter Conf New York 2017

This presentation, by Stephanie Lawrence, is licensed under a Creative Commons Attribution ShareAlike 3.0
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UX, collaboration and "listening to the customer" have increasingly become a standard part of the workflow for designers in the tech community. However, there is less discussion about how a lack of diversity in tech impacts this process, and how it can contribute to further exclusion marginalized groups. This talk lays out the parts of the design process (internal and with users) where designers need to think about who they include and exclude in their process, who they choose to listen to and who they ignore, and (a little bit) about navigating that as a designer of color.

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